|
|
Not good so far
|
|
Just received a EON 17 SLX, and it ran for about 8 hours total over 1.5 days. Blue screen crash, then the unit failed to power up again. Am shipping it back for repairs. Unreal. I understand that sometimes "things happen", but for $3600 I expect it to be made right and never have an issue again. They'll have one shot to fix it, before I request a refund.
|
|
|
|
Business's response - on 1/15/2019
|
|
We want to thank the customer for sharing his feedback and review of his experience with ORIGIN PC. We do work hard to provide a positive experience to every one of our customers and we regret that this has not been the case. It is not the ORIGIN PC experience we work to provide but unfortunately, things sometimes do happen and if they do, ORIGIN PC is always more than willing to work in good faith to meet our customers concerns.
Our team has reached out to the customer and arranged for his system to be returned for immediate repair. We are confident that the issues will be addressed, and the system will be turned around as quick as possible. Please do not hesitate to contact our Support Manager, Randolph at randolph_roy@originpc.com if there are any other questions.
|
|
|
|
|
|