West Tax Financial Services

1.0 star rating Rating - based on 6 reviews & complaints
 
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West Tax Financial Services Categories
Tax Preparation Services

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Customer Reviews, Ratings & Complaints
Complaint Posted 9/9/2011
Review 9/9/2011
As another reviewer wrote, if I could give zero stars I would. Keith West did our taxes for 5 years without issue. However all that changed for our 2009 returns. When my husband left his Westtax app't in 2/2009, Keith had been paid, but asked to k... Read More »
 
 
 
Complaint Posted 4/25/2011
Review 4/25/2011
HORRIFIC!!! Unprofessional, negligent, and untruthful

I am currently undergoing an audit where Keith West assured me and my husband the audit was a mistake. We provided him all the requested paperwork to establish it was a mistake and he said H... Read More »
 
 
 
Complaint Posted 4/25/2011
Review 4/25/2011
I have been a customer of Keith West/ Westtax for several years. I was always happy with my returns and felt confident in his services with his "audit" protection plan.

Unfortunately, I was audited about one year ago and have been AMAZED with... Read More »
 
 
 
Complaint Posted 12/21/2010
Review 12/21/2010
If there was a "ZERO" star rating it would be more appropriate. If you are smart you will not leave the office without your paperwork. The customer service is "HORRIBLE" they will screen your calls, not call you back, lie to you.. but take your mo... Read More »
 
 
 
Complaint Posted 8/31/2010
Review 8/31/2010
Worst service. This guy (Keith West) seriously does not have ethics. I paid him extra money for audit insurance. Never returned my calls!!! The headache and the extra money he cost me ( I paid him extra and I was charged extra thousands of dollars... Read More »
 
 
 
Complaint Posted 5/25/2008
Review 5/25/2008
Very poor service. Keith West told me that his sevices would take 2 weeks. It took 5 months. Never called to let me know anything. Now he wont release any of my paperwork for previous tax years. Find someone else to do your taxes, this guy and thi... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (626) 296-1739 Address   1015 North Lake Avenue Suite 205
Pasadena, CA 91104
Website   Email  
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